Microsoft Getting Sued For Double-Billing

Sunday 14 August 2011


Castrum - Seems MS might have had a hiccup in the system: 

Microsoft must defend its Xbox Live billing policies in a class action lawsuit filed this week in Indiana. Plaintiff Ryan Graves says he was double-charged for a subscription under "vague and onerous terms of use" for the console service membership.
Graves says that his Xbox Live subscription lapsed when he didn't update his credit card information; when he renewed the account later with a new card, Microsoft billed him for a new sub and the one that had expired, reports Gamasutra.
Graves, in his court complaint, says he was told the billing was "not a mistake," and that he would receive a two-year subscription to Xbox Live. Graves said basically, fuck that, he didn't order any two-year subscription. And so now this is going to court.

Smells like opportunism to me.

http://kotaku.com/5830176/class-action-lawsuit-accuses-microsoft-of-double+billing-xbox-live-subscriptions

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